Couldn't agree more, in fact, if my 30MB connection was reliable and usable at all times of the day then it is unlikely I would be looking to leave already.
This quest for the greatest speed for advertising purposes has led them to lose sight of what's important IMHO. As you've said, the majority of Joe Public just want/need a reliable connection at a decent speed for a fair price and between 10 and 30MB is probably sufficient for the vast majority.
Unfortunately, sensible doesn't sell.
Again I agree and see the same dangers. Improvements may alleviate the problems I have experienced but for how long? What if I get my new 60MB connection and can't even stream YouTube which I struggle with now at certain times on 30MB?
The extra speed but lack of performance would drive me even more nuts than it does now!
If we ignore any "returning customer" offers, from the 1st April my comparable package on Sky (Entertainment Extra, Multiroom, HD Pack, Broadband and Phone Line) is now 75p a month cheaper than VM.
Of course it isn't a great deal of money difference, the Broadband is slower and I lose ESPN (which I don't really watch anyway), but I get extra calls included, some more channels in HD and most importantly, everything works as it should.
My parents have been with VM since the NYNEX days and it has always had the advantage of being cheaper than Sky for (give or take) a comparable package, until this year.
In fact they are moving soon and going to Sky as it is now better value for their needs. They don't need or want 10MB Broadband let alone 100MB for the sparse amount of web surfing they do and I'm sure they are not alone.
I guess we will soon find out if they are having trouble with churn if some very exciting news or offers starts being announced.
To be honest I think most people will moan about the increases and probably do nothing.
Yep, for me it's what happens next year in terms of price rises that will be more interesting because Sky will have their Fibre product bedded in properly and available much more widely. Then it will be as direct a comparison between packages/services as it's ever been.
Oh wouldn't it be dull if we all liked the same things.
---------- Post added at 09:01 ---------- Previous post was at 08:36 ----------
Just been thinking about this bit again as we do know Sky's Fibre Broadband pricing, so...
VM VIP = £105.71
Sky World (with Unlimited Fibre and Multiroom) = £110.75
Hmmmm....