Hello again joglynne, well me and my big mouth I spoke too soon, still no services and no idea of when I will have an install, on the plus side construction have pulled the cables for my install and apparently my neighbours (whom I referred) are getting installed this coming Monday (through my garden as the box is at the end of it) however having spoken to a confused woman the other day apparently my urgent (her words) install doesnt use the same cable, I did try to gently point out they were the same two cables required for each house, but apparently she doesnt understand construction and was sorry she could not help. so after hours making calls on my mobile I am still no nearer to being installed than I was a few weeks ago