Quote:
Originally Posted by RichardCoulter
I also do not allow any of my staff to refer to themselves as "Dave" or "Andy" etc to customers. It sounds over familiar, unprofessional and slack.
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In the Virgin Media world that is the norm and they want you to sound friendly and approachable, no starched collars, ties or suits required as every day is dress down day.
Quote:
Originally Posted by RichardCoulter
I am surprised to see a trade unionist making such sexist remarks.
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It may surprise you to know that people are young once and they do have a past and that was a long time ago well before the thought of trade unions raised their heads, nothing wrong in reminiscing on what once happened.