[Itshim]

This is the way it works the world over. Have friends working in ILRC since they left school. know there jobs inside out, So jumped up know it alls straight of Uni. Say that every one must work from a script. Which they have written with out fail every week memos are sent around saying things are wrong. However look out if you fail to tow the party line. The "big boss" in there office was promoted from custom & excise & does not have a clue is, never seen & complains about everything - Latest Memo you must give your FULL first name ie Thomas not Tom even if you never use it. Hey you can even be put on a report for not doing so.
Give power and it shows how stupid some people can be. Never let anyone who knows what they are doing( Liverpool) keep the job its cheaper to give a script and hope for the best. please note the Liverpool jobs have come to my part of the world ( better then else were but still a daft move I feel.
Feel better now that is off my chest. Sorry