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MrB · 23-02-2012, 09:45

The CEO announced the Tivo rise for current customers in his investors presentation. One of their strategy team then said on the comminity forums that they had clarification and it would not go up for existing customers. As has been said, the CEO announcement would have been scripted so the community board retraction is likely a short term retraction with the right reserved to put it up (when our current annoyance/reaction dies down or most likely when they judge we have forgotten about it!).

They already have different pricing for different deals, including the £3 per box/£3 per installation change in November and the "free" relocation /keeping of V+ for existing customers. It will be a major hike if we suddenly start get charged £5 per TiVo/free V+ and they decide to add on the multi room cost as well!

VM have an increasing reputation of not honouring deals/prices agreed and contracted, particularly over the last few years.

MrB

23-02-2012, 09:45	#682
MrB Inactive Join Date: May 2004 Posts: 244	Re: TV price rises The CEO announced the Tivo rise for current customers in his investors presentation. One of their strategy team then said on the comminity forums that they had clarification and it would not go up for existing customers. As has been said, the CEO announcement would have been scripted so the community board retraction is likely a short term retraction with the right reserved to put it up (when our current annoyance/reaction dies down or most likely when they judge we have forgotten about it!). They already have different pricing for different deals, including the £3 per box/£3 per installation change in November and the "free" relocation /keeping of V+ for existing customers. It will be a major hike if we suddenly start get charged £5 per TiVo/free V+ and they decide to add on the multi room cost as well! VM have an increasing reputation of not honouring deals/prices agreed and contracted, particularly over the last few years. MrB