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stereohaven · 22-02-2012, 10:59

Of course we all have different experiences of each provider and that colours our judgement.

We had no issues with Sky in 4 years and have had numerous problems with VM in 5 months, so you can see why I feel the way I do.

Plus, we are in a Sky unbundled area so get good ADSL speeds and Infinity is up and running so we can probably take Sky Fibre when we move back.

I wanted to like VM, I really did. Fast Broadband and the TiVo should be a winner at the right price, unfortunately for us one thing or another has always had a fault at least once a week.

VM's biggest threat isn't Sky it's the stability of it's own network! They could offer me the whole package for £20 a month and I wouldn't stay because there is always something wrong.

Sure Sky might put prices up again in September, but then again, they might not and our experience is that their products work consistently for us and that is the most important thing.

You can have the fastest broadband and snazziest PVR in the world, but if it doesn't work consistently to the customer's satisfaction then it ain't worth jack.

22-02-2012, 10:59	#624
stereohaven Inactive Join Date: Nov 2011 Location: Surrey Age: 51 Services: Virgin Media TiVo, V HD Box, TV XL, Broadband XL, Phone M Posts: 112	Re: TV price rises Of course we all have different experiences of each provider and that colours our judgement. We had no issues with Sky in 4 years and have had numerous problems with VM in 5 months, so you can see why I feel the way I do. Plus, we are in a Sky unbundled area so get good ADSL speeds and Infinity is up and running so we can probably take Sky Fibre when we move back. I wanted to like VM, I really did. Fast Broadband and the TiVo should be a winner at the right price, unfortunately for us one thing or another has always had a fault at least once a week. VM's biggest threat isn't Sky it's the stability of it's own network! They could offer me the whole package for £20 a month and I wouldn't stay because there is always something wrong. Sure Sky might put prices up again in September, but then again, they might not and our experience is that their products work consistently for us and that is the most important thing. You can have the fastest broadband and snazziest PVR in the world, but if it doesn't work consistently to the customer's satisfaction then it ain't worth jack.