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progers · 15-02-2012, 19:20

Phone call to India to ask for a breakdown of my £3.70 increase
Agent: TV will increase by £2, Broadband by £2
Me: But the increase is only £3.70
Agent: Then there will be an adjustment to your account

So pressed the "I'm thinking of leaving you button" just to get someone English and got a very pleasant young man who told me that my TV (XL) will increase by £2 and Broadband (M) by £1.50 and Caller display by £0.20 but wait a minute says he, I'll just check your area for caller display, YES it's free saving you £2.05 and the £0.20 increase so your increase will only be £1.45 so only 2.96% as opposed to 7.56%

Glad I phoned!

15-02-2012, 19:20	#535
progers Inactive Join Date: Jan 2004 Location: Nuneaton Services: Broadband Up to 100Mb ~ TV Mix & TiVo 1Tb ~ Phone: Talk More Anytime Posts: 1,057	Re: TV price rises Phone call to India to ask for a breakdown of my £3.70 increase Agent: TV will increase by £2, Broadband by £2 Me: But the increase is only £3.70 Agent: Then there will be an adjustment to your account So pressed the "I'm thinking of leaving you button" just to get someone English and got a very pleasant young man who told me that my TV (XL) will increase by £2 and Broadband (M) by £1.50 and Caller display by £0.20 but wait a minute says he, I'll just check your area for caller display, YES it's free saving you £2.05 and the £0.20 increase so your increase will only be £1.45 so only 2.96% as opposed to 7.56% Glad I phoned!