Thread: Virgin Media's quarterly and full year results.
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Old 15-02-2012, 12:11   #73
Tim Deegan
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Re: Virgin Media's quarterly and full year results.
Quote:
Originally Posted by trickytree View Post
Sure do as when I left BT and moved house nearly 4 years ago they dealt with it fine. Then months later I got a bill after I had had my final bill as they never processed my disconnection and that was a foreign call centre I dealt with when trying to cancel.
When dealing with the latest bill I was put through to a very apologetic UK person who said they hadn't dealt with it properly.
Sounds like telephone support is just as bad with both VM and BT if you end up speaking to an overseas call centre.
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