Quote:
Originally Posted by Digital Fanatic
BT use offshore call centres too you know.
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Sure do as when I left BT and moved house nearly 4 years ago they dealt with it fine. Then months later I got a bill after I had had my final bill as they never processed my disconnection and that was a foreign call centre I dealt with when trying to cancel.
When dealing with the latest bill I was put through to a very apologetic UK person who said they hadn't dealt with it properly.