Quote:
Originally Posted by BenMcr
Well yes, agents lying is always wrong
But, I would expect if it were the case that Virgin Media wouldn't allow customers to downgrade back to M, then it would part of the call for it to be proactively advised to the customer
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I've never been lied to by Virgin Media, but the secret 'No going back' as i mentioned above has happened to me when it was Telewest.
But as for lying, Vodafone agents have to be the worst, and its not the overseas ones either, its the UK based ones. They will do anything to sign you up to anything.