[m419]

But they are not lying or saying anything misleading unless the customer asks can I moved back onto the free M plus package at the end, and if the advisor says yes and you clearly can't, then that is when it is wrong.

Vodafone are terrible for this, especially if you have Stop the clock, they want rid of it and any customers who have it you get calls every month or so to try a different plan or additional minutes ect.... then when you agree they never mention that Stop the clock can't be retained.