Quote:
Originally Posted by Digital Fanatic
I think VM will try and pursuade customers who are still on it to move to M+. Only Customer relations can put someone on M, but even this may stop soon.
I suspect VM want customers to pay for their TV service to help them invest in it more.
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That is probably the main reason why the wanted rid of Analogue because freeloaders can/could just plug in and watch quite a few channels.
But, how retentions will do it is very clever!
They will offer the customer XL TV free for 2 or 3 months 'You can cancel at anytime' that old trick!
Then when the customer does, they will be put on the M+ package and be told they can't have the Free M TV package anymore.