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Kymmy · 11-02-2012, 14:07

A few simple facts (some already mentioned)

1# BT won't redo a line to a non-active property
2# The monies they claim back from insurance will be for work done so BT won't get paid for not putting your line back..
3# There's been lots of instances where even though the physical line is still there it might not be connected at the exchange and for that BT will charge full price which is currently only £40 (free if they take BB)

Remember that the line isn't yours and the £250 you paid was purely for that contract.

11-02-2012, 14:07	#30
Kymmy Inactive Join Date: Dec 2007 Posts: 18,385	Re: BT say no A few simple facts (some already mentioned) 1# BT won't redo a line to a non-active property 2# The monies they claim back from insurance will be for work done so BT won't get paid for not putting your line back.. 3# There's been lots of instances where even though the physical line is still there it might not be connected at the exchange and for that BT will charge full price which is currently only £40 (free if they take BB) Remember that the line isn't yours and the £250 you paid was purely for that contract.