Quote:
Originally Posted by MrB
Our letter arrived yesterday - £3.50 rise on the normal £41 monthly bill (8.5% not 5% as stated!). Could be worse but I still think that when you contract at a set price for a minimum period, then the price should be what you agreed to.
MrB
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Agreed, but look what Orange Mobile have just done,they increased prices just below the RPI and pointed us all to their terms and conditions (which read that prices could go up but only if less than the RPI),whichever way we look at it these companies have got us over a barrel,look on the bright side though at least with VM anyone who contests the price rise can leave FOC.
---------- Post added at 11:01 ---------- Previous post was at 10:59 ----------
Quote:
Originally Posted by Chad
Hi William, join the fun!
---------- Post added at 10:55 ---------- Previous post was at 10:51 ----------
Totally agree. What's the point of having an agreement or contract if Virgin can change the terms whenever. Whilst you do get the right to walk away from your contract if changes are made, why isn't it a 2 way street? If I'm in a 18 month contract with Virgin, but have a change of financial circumstances and can no longer afford to pay the contract, I can't just say to Virgin I want to change the terms and if you're not happy you can walk away free of charge. What happens is Virgin will levy charges / costs against you for breaking the terms of the contract early. It's not often Virgin will allow someone to leave mid-contract without penalising them in someway.
I'd like to see the introduction of 90 day contracts across the whole of pay TV. That way providers would have to work bloody hard to keep their customers. It'll never happen as it works in favour of the consumer.
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Damn,your quick with your replies Chad!
