Cable Forum - View Single Post

BenMcr · 10-02-2012, 10:59

http://www.virginmobile.com/vm/gener...mply 8p Tariff

3.5 No refund: If you dont use all of the credit in any Top Up that you purchase, or such Top Up expires (if applicable) then we will not give you a refund for it. If this Agreement is cancelled (unless you cancel in accordance with Clause 5.4) then you will also lose any credit you have on your account and we will not refund it to you

3.8 Keep talking! : You need to use our Services at least once within any 90 day period either by making a chargeable call or sending a text message. If you dont we may suspend your access to the Services and cancel this Agreement. If we cancel this Agreement, you may lose your phone number and any unused Top Up credit on your account (see Clause 10.3). We dont really want to lose you as a customer so please ensure you keep talking or texting!

10.3 Effect of cancellation: If this Agreement is cancelled you will need to pay us on cancellation all unpaid Charges on your account and:
(a) your SIM will be disconnected from the Network,
(b) you will not be able to use our Services at all; and
(c) you will lose your phone number (unless you move to another network).
(d) you will lose any unused Top Up credit on your account (except in the circumstances set out in Clause 5.4).

10-02-2012, 10:59	#2
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Pay as you go got cancelled http://www.virginmobile.com/vm/gener...mply 8p Tariff 3.5 No refund: If you dont use all of the credit in any Top Up that you purchase, or such Top Up expires (if applicable) then we will not give you a refund for it. If this Agreement is cancelled (unless you cancel in accordance with Clause 5.4) then you will also lose any credit you have on your account and we will not refund it to you 3.8 Keep talking! : You need to use our Services at least once within any 90 day period either by making a chargeable call or sending a text message. If you dont we may suspend your access to the Services and cancel this Agreement. If we cancel this Agreement, you may lose your phone number and any unused Top Up credit on your account (see Clause 10.3). We dont really want to lose you as a customer so please ensure you keep talking or texting! 10.3 Effect of cancellation: If this Agreement is cancelled you will need to pay us on cancellation all unpaid Charges on your account and: (a) your SIM will be disconnected from the Network, (b) you will not be able to use our Services at all; and (c) you will lose your phone number (unless you move to another network). (d) you will lose any unused Top Up credit on your account (except in the circumstances set out in Clause 5.4).