Quote:
Originally Posted by MrB
... another annoyance and yet more VM mis-communication. Out of interest, why are VM waiting for people to finish their current 12 month contract before the Tivo price rise applies to current customers (not complaining, it seems they can honour a contract!), yet not honouring the contract/price people agreed to on other aspects (as I noted above).
MrB
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Because existing punters won't get the price rise in one go, as I predicted would happen. That way you think you've got a good deal, even though its a significant price rise, and they retain you. They hope you'll be on a new contract before you realise about the extra TiVo increase.