Quote:
Originally Posted by alwaysabear
I am not moaning my BB has gone up 1.50, however, I do wonder how VM can claim a free up grade.  |
Exactly my point, it was the stealthy way they went about it, I would have preferred something to the nature of £1.50 extra a month to upgrade to 60mb...
Yes I appreciate the speed increase but for them to claim it's free and put the price up immediately after I think is wrong! Even more annoying that the letter they sent me (no e-mail) doesn't explain the price increase as to what it applied to (phone/TV/Broadband). Even the guy I spoke to at VM said it would have made life easier for him rather than loads of people calling for more information...