Quote:
Originally Posted by DeejayAJ
Yeah but it just doesn't seem fair, if it's so important to get customers to use online billing why don't they just pass on their savings to the customer or offer incentives rather than charging at least 300% of what is costs them? It seems opportunistic knowing that some people won't have the choice.
|
You do realise that processing paper bills does cost money and probably close to the amount they charge as you have to consider the overheads incurred plus the cost of the postage.
If you accept paperless billing it saves you money so great incentive to go paperless.