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Old 04-02-2012, 22:16   #32
Peter_
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Re: Complaint About Virgin Media Engineers!

Quote:
Originally Posted by FriedBuddha View Post
The only problem I have ever had with a VM engineer was when my old SA V+ box broke and needed replacing. The repair was booked for 2-4pm but at 6 he still hadn't arrived. I called CS and they told me he would be another 30 minutes and true to their word, he was there in 30 minutes. The engineer himself was very apologetic and completed the job with the usual VM efficiency. On the whole though, I can only congratulate VM on the quality of their engineers.
As he turned up he actually went way beyond anyones expectations as he must have been stuck on a job but still carried on to his next jobs, that is not a post for complaint rather some praise for the engineer.
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