[DaMac]

When we first moved into this house we only had broadband, didn't have the tv installed/transfered at first (long story regarding a V+ box charge), when we decided to have the tv installed i left the mrs in, came home that night with a brand new Panasonic plasma with freesat hd to enjoy the V+ with and noticed my mini dish cables just left dangling in the alley way, they had ripped them out and installed in the same hole without asking... Obviousley i was on the phone and hit the roof, Virgin customer services said it was common pratice to remove sky cables and install their own to save drilling extra holes in the wall... even if it is true is it also possible to leave cables trailing on an outside wall for kids to swing on, next day 2 guys came back very sheepish, insisted they wern't the original guys and had to reinstall my mini dish cables and put new plugs on them, absolute coyboys Virgin / Telewest installers and they always have been.