Cable Forum - View Single Post - TiVo Complaint About Virgin Media Engineers!

undertakereddie · 03-02-2012, 23:38

If You had a Problem with the Engineers at Virgin Media In The Past Year or Two You Can Write your Dilemma in This thread Such as Turning Up late or Leaving The job half done or Not Showing Up at All Write Them Here! as long as you keep it clean. I had My Tivo Box Put In Today (Friday 3rd February 2012) and The Engineers That Virgin Media Sent Out Were totally unreliable and They Left The Job Half Done they Didn't Completely Finish The Job. also Me and My family were Cross Because with them because i Complained to There manager because the paperwork was Wrong it was supposed to be 1 Tivo Box, 2 V+ Boxes and 60mb Broadband But I Only recieved my Tivo Box and 60mb broadband from the engineneers and they transfrerred my old V+ Box Into The Living room That Used To be in My Room we were told on the phone the week before that we would get 2 brand new v+ boxes but that didn't Happen because of the mix up and also while i was talking to there manager on the phone the 2 engineers were very rude and disrespectful to me and my family i told them to stay while i was talking to There manager but they weren't having none of it and they said they would wait outside but 5mins later they left and they told there manager that i was a racist but luckly enough The manager was on are side because people have complained about them before. There Manager Had To Comeback to are house to finish the job That they didn't do and he brought a new V+ box for My Brother's room with him.

03-02-2012, 23:38	#1
undertakereddie Inactive Join Date: Mar 2010 Location: Harlow, Essex Services: Sky Q 2TB Including 2 Mini-boxes SKY as Pay As You Talk Sky Unlimited Broadband Fibre Max Posts: 900	Complaint About Virgin Media Engineers! If You had a Problem with the Engineers at Virgin Media In The Past Year or Two You Can Write your Dilemma in This thread Such as Turning Up late or Leaving The job half done or Not Showing Up at All Write Them Here! as long as you keep it clean. I had My Tivo Box Put In Today (Friday 3rd February 2012) and The Engineers That Virgin Media Sent Out Were totally unreliable and They Left The Job Half Done they Didn't Completely Finish The Job. also Me and My family were Cross Because with them because i Complained to There manager because the paperwork was Wrong it was supposed to be 1 Tivo Box, 2 V+ Boxes and 60mb Broadband But I Only recieved my Tivo Box and 60mb broadband from the engineneers and they transfrerred my old V+ Box Into The Living room That Used To be in My Room we were told on the phone the week before that we would get 2 brand new v+ boxes but that didn't Happen because of the mix up and also while i was talking to there manager on the phone the 2 engineers were very rude and disrespectful to me and my family i told them to stay while i was talking to There manager but they weren't having none of it and they said they would wait outside but 5mins later they left and they told there manager that i was a racist but luckly enough The manager was on are side because people have complained about them before. There Manager Had To Comeback to are house to finish the job That they didn't do and he brought a new V+ box for My Brother's room with him.