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Fspiders · 02-02-2012, 20:34

When I had my old modem with 20mb I used to happily play on xboxlive and even video some action to show my mates. (Which I've shown the engineer).. Not a single drop out or problem. I was a happy bunny.

Without going into the full history of my woes with 50mb and the SH. Last week I had the pleasant company of a VM engineer sat on my sofa with my xbox controller trying to play online. Out he'd go (I presume to the green box) and back again and after 2 hours he's given in. He's managed to stop the SH resetting every few minutes and now it's only a few times an hour. He's given me a router and switched it to modem only mode (I was using it like that on an old router anyway lol) and it seems much more stable.

What's worrying me is would an upgrade deteriorate my all ready substandard connection? As I presume both of my next door neighbours will get this upgrade as well and traffic will just get busier. I'd get rid of my vip50 in an instant and downgrade but the engineer seems to think it's down to the docsis change and it's not possible for me to go back to my original docsis (whatever that is) on any package.

So if the tier no longer exists does that mean I am no longer going to be a VIP50?

02-02-2012, 20:34	#1252
Fspiders Inactive Join Date: Jul 2007 Location: Lancashire Services: Premier Posts: 106	Re: Virgin Media to Double Broadband Speed When I had my old modem with 20mb I used to happily play on xboxlive and even video some action to show my mates. (Which I've shown the engineer).. Not a single drop out or problem. I was a happy bunny. Without going into the full history of my woes with 50mb and the SH. Last week I had the pleasant company of a VM engineer sat on my sofa with my xbox controller trying to play online. Out he'd go (I presume to the green box) and back again and after 2 hours he's given in. He's managed to stop the SH resetting every few minutes and now it's only a few times an hour. He's given me a router and switched it to modem only mode (I was using it like that on an old router anyway lol) and it seems much more stable. What's worrying me is would an upgrade deteriorate my all ready substandard connection? As I presume both of my next door neighbours will get this upgrade as well and traffic will just get busier. I'd get rid of my vip50 in an instant and downgrade but the engineer seems to think it's down to the docsis change and it's not possible for me to go back to my original docsis (whatever that is) on any package. So if the tier no longer exists does that mean I am no longer going to be a VIP50?