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Fspiders · 02-02-2012, 19:55

I've had nothing but problems with my 50mb service and really miss my super fast reliable 20mb modem and if so far is anything to go by I just don't want the upgrade to either 100mb or 120mb.

Can a customer refuse the upgrade and stay on what they have that works?

02-02-2012, 19:55	#1249
Fspiders Inactive Join Date: Jul 2007 Location: Lancashire Services: Premier Posts: 106	Re: Virgin Media to Double Broadband Speed I've had nothing but problems with my 50mb service and really miss my super fast reliable 20mb modem and if so far is anything to go by I just don't want the upgrade to either 100mb or 120mb. Can a customer refuse the upgrade and stay on what they have that works?