Cable Forum - View Single Post - TiVo Do new customers get brand new equipment?

DJSADERS · 31-01-2012, 21:29

We (Installers) can usually tell if it's new or refurbed, but 99.9% of refurbs work just as good as new hardware, however it's all owned by Virgin so there is no choice really (only the installers), if a refurb doesn't work properly it would usually be swapped out there and then for a new piece of hardware

31-01-2012, 21:29	#13
DJSADERS Inactive Join Date: Sep 2010 Location: Petersfield, Hampshire, UK Age: 35 Services: Sky Q 1TB, 2 x Sky Q Minis, Virgin Media Business Voom Fibre 2 Posts: 314	Re: Do new customers get brand new equipment? We (Installers) can usually tell if it's new or refurbed, but 99.9% of refurbs work just as good as new hardware, however it's all owned by Virgin so there is no choice really (only the installers), if a refurb doesn't work properly it would usually be swapped out there and then for a new piece of hardware