Thread: TiVo Do new customers get brand new equipment?
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Old 29-01-2012, 16:41   #12
spiderplant
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Re: Do new customers get brand new equipment?
Quote:
Originally Posted by DaMac View Post
What about an item with cosmetic damage such as scratches, could a customer refuse something that looks a bit bashed?
If the cover or front panel is scratched, it gets replaced as part of the refurbishment process.
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