Quote:
Originally Posted by Andrewcrawford23
im aware how it is doe peter, hence how i know how they might force a update, and using hdnl/yodel they can require a signature before it is recieved so making it possible to know hte perosn has got it but wether ther do it or not we will need ot wazit and see
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The were a few occasions early on when some 30Mb upgrades were activated before delivery kicking the original modem off the provisioning but that was amended quite quickly due to many complaints.
At this time though no Hub/Superhub has been forced onto the network even when listed on the account as a straight replacement as we do see them on accounts and they are still in the box when the customer calls in with a fault, usually the Hub/Superhub had been sent out for a similar issue but they never got round to fitting it as the issue had cleared.