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Re: Business Line
A consecutive series of T3 timeouts indicates an upstream issue (like poor SNR). Can you recall what was going on yesterday afternoon?
it looks to me that it was rebooting. There don't seem to be in-life entries in the log.
Whatever it is, you were given the runaround by the agent you spoke to. You can't rule out the aged modem being a problem either.
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Seph.
My advice is at your risk.
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