Quote:
Originally Posted by BenMcr
3a applies if the price increases during your existing minimum term e.g. at a price change, not if it increases when you get a new contract
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Fair enough but i never asked for/agreed to a new contract, all i said was im moving and wanted to take my contract with me
I just think the whole thing is pretty poorly thought out. Im a good loyal customer but now i find myself stressed out and starting to loose sleep over an issue that really could have been avoided from the start. Worse of all when i try to resolve it amicably it feels like nobody at Virgin wants to know. Im in the system, they know they can hold the contract against me, i feel like they just want to take me for as much as they can get now