Quote:
Originally Posted by Peter_
We have to ask customers sometimes to undo their coax to diagnose 169ip issues and the coax should be able to be released without resorting to a pair of pliers or a spanner which is what is called finger tight.
Remember our online tools can see if the connection has degraded so we can advise them to tighten the connection, if you could see what we can see when we are connected to your modem you would understand, we can reboot your modem if required as well.
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Does it not depend on ones fingers
I can finger tight a lot more than most . So when you say finger tight its a very broad church.
Sorry Kymmy
