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Old 18-01-2012, 12:46   #11
thenry
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Join Date: Dec 2009
Location: Crawley
Age: 35
Services: Three Unlimited
Posts: 15,095
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Re: Belkin Play router and VM

Quote:
Originally Posted by Anmar View Post
ok I will try to contact them by phone and see what will they say
if the chat to support link doesn't work and the email then yeah if your happy calling call.

before you go calling, try through the US site, the UK site may have issues > http://www.belkin.com/support/

Quote:
Originally Posted by Anmar View Post
what do you mean by range?!
that Belkin router you have has a range from high end to low end. your router is one of the high end routers. do not get your router replaced like-for-like unless you want the same issues. make sure your replacement has a model number starting with F9K. replacement model should either be F9K1102uk or F9K1103uk

Quote:
Originally Posted by Anmar View Post
now I only use the VM router and the connection is fine but when i play online the connection is very slow and signal is 45% and I can't take my laptop in my room
we could possible improve that by changing channels if you haven't already. if you haven't...

download inSSIDer onto your lapto, run the prog and let it search for all networks within reach of you. note what channel number each network uses. then set your VM Hub to use a channel number that isn't in use.

192.168.100.1
login (default username: admin - password: changeme)
advanced settings
wireless settings
change channel number
apply
exit
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