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Old 18-01-2012, 09:20   #1063
Kymmy
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Join Date: Dec 2007
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Re: Virgin Media to Double Broadband Speed

Quote:
Originally Posted by Peter_ View Post
it is supposed to be only fingertight.
Quote:
Originally Posted by Peter_ View Post
Have you actually seen one of the plastic spanners we send out, they are sent out for one reason only to prevent you overtightening the f connector on the back of the modem thus preventing you from separating it from the casing which tends to happen with pliers if you are not careful.
Make up your mind... finger tight or use the plastic spanner (which will still make it tighter than finger tight)

The actual torque figure I was taught was 15in/lbs (finger tight + one flat face) but looking at the available tools for the CTV industry it looks like it's now 20in/lbs

Do you think they'd be selling this otherwise

http://www.tecratools.com/pages/av/38320.html

The plastic spanners will probably spread their jaws at about 12-15in/lbs hence they are supplied.

I really do hate it when telephone support pretend to be hands on techies
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