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Old 17-01-2012, 19:14   #109
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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re: MAJOR NETWORK ISSUE (17 Jan 2012)

Quote:
Originally Posted by The PIT View Post
Going to be a bit embarrassing for them. Nationwide outage.
Phones can't cope.
Support forum doesn't load or is unusable.
Status page doesn't load.
Shows how pathetic their support is really.
Not really, you can't have 4 million support staff sitting waiting for your call or capacity for that much traffic to a single webpage.

Thankfully issues like this are rare. Something like this will be a CSO (Critical Service Outage) and tend to be resolved with a few hours.
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