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Old 14-01-2012, 12:58   #855
RichardCoulter
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Re: Virgin Media to Double Broadband Speed

Quote:
Originally Posted by Doz007 View Post
Why is it that a huge company like VM seems unable to correctly send emails?
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Originally Posted by Hugh View Post
They obviously sent it to all VM BB customers by mistake, rather than the sub-divisions.
I wonder why checks aren't made prior to a mass mailing campaign. These errors make VM and it's staff look foolish.

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Originally Posted by Kushan View Post
As with anything regarding VM, it's very much a case of "if it costs us money, we're not interested".
Actually in saying that, I've seen VM blow money on projects that were poorly designed in the first place in a pathetic attempt at "saving" money.

Example: Certain department has about 80 people in it. They just about manage to do the job effectively. Virgin decides to commission some software to make the job more efficient, spending (rumoured) thousands and thousands building it.
Software arrives and Virgin immediately lets 40 people go - halving the team, because they have this lovely new software that makes their job a doddle.
As you may expect, the software doesn't work and within a couple of weeks, the staff are asked to go back to the "old" way of doing it. However, those 40 people are never rehired, so the remaining 40 get to do twice as much work as before (or rather, they get the job done but only about half as well as before).

Every now and then, some manager type would come along, ask why nobody's using the software, demand it be used and then give up after a week or two when he realises that it doesn't work.
Reminds me of the time I spent working in Local Government

Quote:
Originally Posted by Sirius View Post
I suppose the question is how did you know
It displays it at the left hand side for some people. If you look back at some of her previous posts, it says that she is 59. I'm not sure if this a software glitch or something else.
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