[jamiefrost]

My connection has gone really bad over the last couple of months. Makes online gaming pretty crap to be honest.

I think the modem connection power levels etc are within spec so am i looking at a high utilisation problem.

If so is there anything that can be done?

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 315000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 220 55616000 Kbits/sec 315000000 Hz -2.2 dBmV 41.4 dB Hybrid
Locked QAM256 217 55616000 Kbits/sec 291000000 Hz -1.5 dBmV 41.9 dB Hybrid
Locked QAM256 218 55616000 Kbits/sec 299000000 Hz -1.7 dBmV 41.9 dB Hybrid
Locked QAM256 219 55616000 Kbits/sec 307000000 Hz -1.6 dBmV 41.9 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 1 20480 Kbits/sec 45800000 Hz 57.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 6626
Max Traffic Rate 53000000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 6625
Max Traffic Rate 5140000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort

Posted on the community forum a few days ago but had no response from the virgin team on there yet.

Anyone got any ideas.

Thanks

J