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AndyCalling · 13-01-2012, 23:18

Yea, that will work, they confirmed it to me over the phone, but they will force you to have an engineer install which means taking a day off work to get it. Unless there's a problem with your line or you need a Shub, waiting for the free 100meg speed double will not require an engineer install.

Though it appears that if you have the VIP50 package you seem to be able to get 100meg upgrades now, without an engineer install. It is very certainly not possible if you are on standard 50meg though as they have to 'check the wires', the Scottish reps tried and tried for ages to help me out but the computer just won't allow them to do it without an engineer being ordered. And they did try really hard, I assure you. VIP50 customers, I assume, already have gold plated wires so they are exempt?

I tried, I failed, I gave up. I sense the hand of Moriarty in this...

13-01-2012, 23:18	#8
AndyCalling Inactive Join Date: Sep 2009 Location: Southampton (Switch PT2) Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg) Posts: 493	Re: Anyone else Yea, that will work, they confirmed it to me over the phone, but they will force you to have an engineer install which means taking a day off work to get it. Unless there's a problem with your line or you need a Shub, waiting for the free 100meg speed double will not require an engineer install. Though it appears that if you have the VIP50 package you seem to be able to get 100meg upgrades now, without an engineer install. It is very certainly not possible if you are on standard 50meg though as they have to 'check the wires', the Scottish reps tried and tried for ages to help me out but the computer just won't allow them to do it without an engineer being ordered. And they did try really hard, I assure you. VIP50 customers, I assume, already have gold plated wires so they are exempt? I tried, I failed, I gave up. I sense the hand of Moriarty in this...