Quote:
Originally Posted by Skie
Retentions!
Or wait a little bit. I get the feeling VM will be dropping the requirement for an engineer. There are already one or two posts from people saying they called to get upgraded to 100meg and it was done over the phone with no hassle today. It may be a new thing that hasnt filtered out through team briefings yet.
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I do have 50meg and a Shub already with excellent SNR and power levels.
It can't be about team briefings as the computer simply wouldn't allow them to get around booking a visit. They tried beating it for a long time before finally admitting defeat. Retentions may help, but I've never called them before because I don't really want to get in to arguing the toss until someone gives in. Life's too short.
If they drop the engineer requirement before the deadline to qualify for the free 120meg upgrade (whenever that is) then I'll try again. Otherwise it looks like this avenue is full of obstacles.
My life is strewn with cowpats from the devil's own satanic herd!
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