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deakin · 13-01-2012, 20:35

So the VMNG300 can handle 100/10 ?

I really do hope so as i dread the thought of changing over to the superhub. It's not the superhub i fear it's the bloke that comes over to change them out. When i last upgraded the first tech come in changed the modem to the vmng300 and left my house without even telling me. Turns out he never called in to get the modem activated. Took me hours on the phone to get someone to come the next day and finish the job correctly. The next guy a day later was even worse. he did not have his own mobile with him and never even knew the phone number for activations. he had to use my phone to call customer services. All in all he was here for over two hours and only spent about five mins working. the rest of the time was on the phone. After a while he admitted that he and his collogues never received training in 50mb installs they only were given instructional paperwork the week before.

I pray it's gotten better by now.

13-01-2012, 20:35	#19
deakin Inactive Join Date: Sep 2005 Posts: 231	Re: If i upgrade to 50mbit tonight... So the VMNG300 can handle 100/10 ? I really do hope so as i dread the thought of changing over to the superhub. It's not the superhub i fear it's the bloke that comes over to change them out. When i last upgraded the first tech come in changed the modem to the vmng300 and left my house without even telling me. Turns out he never called in to get the modem activated. Took me hours on the phone to get someone to come the next day and finish the job correctly. The next guy a day later was even worse. he did not have his own mobile with him and never even knew the phone number for activations. he had to use my phone to call customer services. All in all he was here for over two hours and only spent about five mins working. the rest of the time was on the phone. After a while he admitted that he and his collogues never received training in 50mb installs they only were given instructional paperwork the week before. I pray it's gotten better by now.