Quote:
Originally Posted by Mick Fisher
When I had digital cable TV I was unfortunate enough, over time, to experience the performance of both a Pace and a Samsung SD STB.
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I've had (what is now) Virgin Media cable TV for many years, going back to the pre-digital days. I have had my Pace digital box replaced once in that time due to a hardware failure but in general the daily use of the service is uneventful and performance is more than adequate with any delays in response being attributable to the simultaneous download of the EPG at 06:00 or a periodic update of the box software.
Other than the make, you haven't said what model boxes you had (mine is a Pace Di4000-N non-PVR, non-HD basic box) but I suspect that there was a period when the cable network's facilities overtook the capacity of some older boxes. I also believe that successive updates to the software have improved the performance of some sluggish boxes, possibly including the Samsung units.
I think that you should review your options and reconsider cable TV again some time in the near future. We are expecting exciting developments in the Virgin Media service during 2012 and 2013.
---------- Post added at 18:39 ---------- Previous post was at 17:10 ----------
Quote:
Originally Posted by Masque
one major thing to consider is that no matter how long you have a Virgin Media Set Top Box any engineer visit will always be free as will any replacement equipment, plus the wait for an engineer on average is a lot shorter.
Now with SKY you own the box and after a year you have to pay an insurance premium to cover for any technician visits or replacement boxes or go to their version of retentions and try threatening to leave.
Now which is the better option.
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All true which suggests that all VM STBs should be called V+ for value-added!
Quote:
Originally Posted by Masque
"The postings on this site are my own and don't necessarily represent Virgin Media's positions, strategies or opinions."
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... and I'm not on commission either!
Actually, "The postings on this site are ..." those of a number of people so perhaps you might want to reword that to be more specific to yourself.
Sorry for the recent spate of Masque bashing.
It's just fun.
You are a very valuable resource and helpful member of the team.
---------- Post added at 18:58 ---------- Previous post was at 18:39 ----------
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Originally Posted by muppetman11
Could have swore the thread was which is the better set top box not who has the best repair policy.
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One common theme so far has been "content is king" and it doesn't matter which box or, indeed, medium delivers it. However, I think the features of the box, such as search, scheduling, additional internet content, IMDb lookup etc. are value added features as is the bandwidth and reliability and viability of the delivery medium as well as the support for the equipment.
All part of the scoring process I'd say!
---------- Post added at 20:48 ---------- Previous post was at 18:58 ----------
Quote:
Originally Posted by muppetman11
Why bother |
Why bother posting "Why bother"?
If you're not interested, don't say so!
