Quote:
Originally Posted by craigj2k12
that is the ideal example of stupidity, firstly offering a new hub, secondly saying it was computer drivers, or a £10 call to tech support for wireless assistance, then finally another agent offering to send out a superhub, even though all it needed was a factory reset
how pathetic
|
I would love to know what the £10 charge was for as we do not have anything on the system and the pinhole reset was on the community forum when the different firmwares came out as the standard fix.
I will only send out a replacement if all other avenues fail, many times a pinhole reset and a Logmein session resolves the issue, just sheer laziness on those agents part.