[thenry]

when you get your new SH in the box open it using the correct rip off strip.. unpack taking out the new SH, power cable and instructions... follow the steps and activate.

there will also be a return sticker within the box you get. wrap up your old SH and put the old power cable into the mini box and place it back into the box. under the flap.. where you ripped off the strip to open the box will be a plastic protector, another pull off to get to the glue, take the plastic off and seal the box with of course your old SH and power cable within.. then stick that return sticker on top of the sticker thats already on the box with your details on.. pop into Royal Mail and hand it over. its all pre paid.

you should get instructions within the box for the return process anyway but thats just a heads up.