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hjf288 · 13-01-2012, 13:39

The final person I spoke to on the phone (Retentions) said they will just send out a new superhub and should be here next week, but he also called up Tech support who said it was a problem with my wireless card hence why they passed me through to paid tech support.

The system I'm using doesn't even have a wireless card and I told them that!

Information
Standard Specification Compliant EU DOCSIS 3.0
Hardware Version 2.00
Software Version V5.5.2R25

Status
System Up Time 0 days 00h:26m:58s

13-01-2012, 13:39	#3
hjf288 Inactive Join Date: Dec 2003 Location: Manchester/Ex-C&W Age: 38 Services: 50Mbit Posts: 340	Re: How to force software update? The final person I spoke to on the phone (Retentions) said they will just send out a new superhub and should be here next week, but he also called up Tech support who said it was a problem with my wireless card hence why they passed me through to paid tech support. The system I'm using doesn't even have a wireless card and I told them that! Information Standard Specification Compliant EU DOCSIS 3.0 Hardware Version 2.00 Software Version V5.5.2R25 Status System Up Time 0 days 00h:26m:58s