Thread: Grrrrinding to a halt
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Old 13-01-2012, 06:22   #2
kwikbreaks
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Join Date: May 2010
Services: Plusnet FTTC, FoxSat HDR for TV, Vonage VOIP.
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kwikbreaks has reached the bronze age
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Re: Grrrrinding to a halt
Welcome to the new world of VM desperately promoting headline speeds they really can't support - especially when every product is "unlimited".
Quote:
Originally Posted by marko View Post
Faults guy tonight said the culprit was a "utilisation issue" which I interpreted as too many customers all using the service at once.
Well I'm guessing that as you have 10Mbps you are on the old platform but on the new DOCSIS3 setup a single 100Mbps "unlimited" user can use half of the downstream and 60% of the upstream all on their lonesome
Quote:
Originally Posted by marko View Post
Anyone out there got any clues regarding my next move, please?
Depends what alternatives to VM are available to you. Alternately you could just wait and hope it gets sorted.
Quote:
Originally Posted by marko View Post
Or even any idea why this service has suddenly become so flaky? Thanks in advance fellas - any help appreciated.
It's the nature of cable - most areas most of the time it's just tickety boo but because the local bandwidth is very low just a few heavy users in your area can cripple it.
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