Quote:
Originally Posted by Masque
one major thing to consider is that no matter how long you have a Virgin Media Set Top Box any engineer visit will always be free as will any replacement equipment, plus the wait for an engineer on average is a lot shorter.
Now with SKY you own the box and after a year you have to pay an insurance premium to cover for any technician visits or replacement boxes or go to their version of retentions and try threatening to leave.
Now which is the better option.
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After a year..if box breaks down, I say..replace or I switch to virgin (I've switched for a year, and went back when it suited me)
I've done both....so best break down policy is the one I choose.
My choice is still based content. And, I treat both companies the same as they treat me...if it suits my purposes, I move or stay..not their purposes. I suspect both companies do the same (though they never have told me that
).