Quote:
Originally Posted by Horizon
If he stays on 10mb, he automatically gets upgraded to 20mb without any pushing from vm or anyone else. If he wishes to upgrade tiers, and VM have stated today that the Superhub will be given out for free (glad I never paid the "activation" fee when I upgraded from 20 to 30mb..   ) then his service will eventually go to 60mb. The choice is his and no pushing involved whatsoever. |
SuperHub is only free as part of the uplift programme i.e. when Virgin contact you and say you need it as part of the tier increase.
There is still the £30 activation fee if you upgrade your tier to one that requires the SuperHub.