[Swampie]

Okay, thanks for the information. What exactly are the differences between Broadband M and L? They appear to be the same price (and if I can get a free Hub through switching so much the better).

Can you see any issue with doing the following steps:

1.) Switch from M to L online (hopefully getting new combined Hub, which I expect would be posted?)
2.) Then phone up and request TiVo and phone line which would require engineer visit?

I'm just not sure whether you can do multiple changes within a month etc?

Thanks

---------- Post added at 16:30 ---------- Previous post was at 16:25 ----------

Originally Posted by thenry

even if its possible its pointless. if your going to upgrade make sure you get the SuperHub, minimum BB package is XL 30Mb as Ben said above.

future proof yourself with whats ahead > http://www.cableforum.co.uk/board/10...and-speed.html

If I had to pay £60 for the Hub, then I'd go for the £75 Super Hub as I wouldn't want to have to pay again. However, if I can get the Hub for free, then I'll go for that. I'm not going to pay for more than the base speeds (10Mb does me fine) and the Hub will be suitable for well over 20Mb anyway. If they ever upgrade me (for free) to speeds not supported by the Hub, then I'll get the required kit free.

I certainly don't want (or need) Broadband XL.