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Old 11-01-2012, 16:14   #2
BenMcr
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Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Broadband M (up to 10Mb) to Broadband L (10Mb) upgrade?

It's a quirk of the online system as far as I can see based on your description

Generally Virgin don't allow customer on M to upgrade to L, the upgrade option would be to go up to XL.
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