Cable Forum - View Single Post - Broadband M (up to 10Mb) to Broadband L (10Mb) upgrade?

Swampie · 11-01-2012, 16:13

I currently have (only service from VM) Broadband M (up to 10Mb) and if I select the Broadband L (10Mb) option in the "Change my package" option, I get the Virgin Media Hub added automatically, yet no Fees appear related to having the Hub (which apparently is normally £60).

Is this an automatic 'entitlement' for switching to from Broadband M to L or some quirk of the online system which won't happen if I phoned up and made the change?

I ask this because I've picked up a 'free 1TB TiVo pack' from PC World for £24.99 (refunded when you use it), which should save me £49.95 off a 1TB TiVo but you have to phone up to make the changes - but if I lose the 'free' Hub worth £60, then I'll probably be £10 worse off! I guess I could just do the changes in stages?

Thanks

11-01-2012, 16:13	#1
Swampie Inactive Join Date: Sep 2011 Location: Guildford Services: VM BB L (10M) Tivo M+ Phone XL Posts: 8	Broadband M (up to 10Mb) to Broadband L (10Mb) upgrade? I currently have (only service from VM) Broadband M (up to 10Mb) and if I select the Broadband L (10Mb) option in the "Change my package" option, I get the Virgin Media Hub added automatically, yet no Fees appear related to having the Hub (which apparently is normally £60). Is this an automatic 'entitlement' for switching to from Broadband M to L or some quirk of the online system which won't happen if I phoned up and made the change? I ask this because I've picked up a 'free 1TB TiVo pack' from PC World for £24.99 (refunded when you use it), which should save me £49.95 off a 1TB TiVo but you have to phone up to make the changes - but if I lose the 'free' Hub worth £60, then I'll probably be £10 worse off! I guess I could just do the changes in stages? Thanks