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Diablotf · 11-01-2012, 11:24

I just ordered the 100mbit and was told an engineer was to come out. Then I read this thread. Called them back and told the lady at the other end I have a superhub already and do I really need an engineer to come out.

She said as far as she knows they've had some problems with certain houses when upgrading to 100mbit and the power levels not being correct. So that's why an engineer had to come out in case it needed adjusting after the upgrade.

Whilst I prefer it have been done over the phone, I can wait a few days and have the peace of mind that at least the power levels will be correct.

11-01-2012, 11:24	#119
Diablotf Inactive Join Date: May 2011 Posts: 28	Re: just rang VM to upgrade to 100mb I just ordered the 100mbit and was told an engineer was to come out. Then I read this thread. Called them back and told the lady at the other end I have a superhub already and do I really need an engineer to come out. She said as far as she knows they've had some problems with certain houses when upgrading to 100mbit and the power levels not being correct. So that's why an engineer had to come out in case it needed adjusting after the upgrade. Whilst I prefer it have been done over the phone, I can wait a few days and have the peace of mind that at least the power levels will be correct.