[Trooper]

Heres my downstream stats ATM:
Cable Modem Downstream

DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 323000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 113 114 115 116
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 3.10 2.83 2.93 2.71
RxMER
(dB) 35.97 35.25 35.42 34.93
Correctable
Codewords 102 662 589 2086
Uncorrectable
Codewords 307 289 283 273
I have rung support but kept getting an automated message saying there was a problem.(Was a week ago)
Website is reporting a problem but says fix date was Xmas Day (25/12/2011)
F001838845 << Ticket No.

Will try support again today or tommorow.