Thread: 50M Can you see something wrong here? *Video*
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Old 07-01-2012, 19:15   #8
Andrewcrawford23
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Join Date: Aug 2005
Location: Scotland
Age: 44
Services: Virgin Media - XL Plus package with XXL broadband SKY HD Multiroom Freeview HD Freesat HD
Posts: 2,816
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Re: Can you see something wrong here? *Video*
Quote:
Originally Posted by pillz View Post
Hmm ok , well virgin at the moment seem to be bending over backwards to help , they are sending out the head engineer for my area , apparently hes the man responsible for training up all the other technical engineers that come out to you , that was the pick up up line from the manager i spoke to , to get me thinking this was all going to get resolved.

Is there anything i can do or show this engineer? Because it sounds like there just sending someone out to confirm this fault doesn't exist so they can shut down the work order , but i was assured this guy knows what hes doing/talking about.

If what your saying is true , is it pointless for this guy to even come out? Or is there something he can do here in my property to sort it?

Thanks for the responses by the way , very informative.
our ping are within the acceptable levels for virign so they wont do anything not saying there ainta problem jsut virgin wont do anything about yoru ping only speed
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